Vanteve works for your clerk. It handles routine questions 24/7 and routes anything it can’t confidently answer to your team.
Interns don’t guess. Neither does Vanteve.
Vanteve works for your clerk. It handles routine questions 24/7 and routes anything it can’t confidently answer to your team.
Interns don’t guess.
Neither does Vanteve.
See What Citizens Are Asking
See What Citizens Are Asking
See What Citizens Are Asking
Top questions, trending topics, department routing, citizen satisfaction…everything in real time. No more guessing what your website is missing.
Top questions, trending topics, department routing, citizen satisfaction…everything in real time. No more guessing what your website is missing.
A Knowledge Base That Builds Itself
A Knowledge Base That Builds Itself
A Knowledge Base That Builds Itself
When Vanteve can’t answer something, it flags it. Your team adds the answer once. Done.
When Vanteve can’t answer something, it flags it. Your team adds the answer once. Done.
Every Citizen, Remembered
Every Citizen, Remembered
Every Citizen, Remembered
Address, past conversations, preferences, language are all in one place.
Address, past conversations, preferences, language are all in one place.
Emergency Alerts, Geo-Targeted
Emergency Alerts, Geo-Targeted
Emergency Alerts, Geo-Targeted
A water main breaks. Within minutes you can send every resident in a 3-block radius a notification instead of sending it to the entire town.
A water main breaks. Within minutes you can send every resident in a 3-block radius a notification instead of sending it to the entire town.
faqs
Who controls what Vanteve says?
Your clerk. Vanteve only uses approved answers — it works under your staff's supervision, like any intern.
How much time does managing it take?
Minutes, not hours. Review flagged questions, approve an answer once, and it's handled from then on.
What does it take off the clerk's plate?
The interruptions: "When is bulk pickup?" "How do I renew a dog license?" "Are you open Friday?" — answered instantly on chat, text, email, and phone.
Will it answer something wrong and embarrass us?
It doesn't guess. If it isn't sure, it says so, promises a follow-up, and hands the question to your team.
What do staff see on their side?
Every conversation, every flagged question, and what citizens ask most — real-time insight into what your community needs.
Who controls what Vanteve says?
Your clerk. Vanteve only uses approved answers — it works under your staff's supervision, like any intern.
How much time does managing it take?
Minutes, not hours. Review flagged questions, approve an answer once, and it's handled from then on.
What does it take off the clerk's plate?
The interruptions: "When is bulk pickup?" "How do I renew a dog license?" "Are you open Friday?" — answered instantly on chat, text, email, and phone.
Will it answer something wrong and embarrass us?
It doesn't guess. If it isn't sure, it says so, promises a follow-up, and hands the question to your team.
What do staff see on their side?
Every conversation, every flagged question, and what citizens ask most — real-time insight into what your community needs.