Vanteve is built for the everyday work of city and county clerks. It helps you serve citizens wherever they reach you, answering questions through web chat, email, text messages, and even phone calls.
Apply for Licenses
Report an Issue
Find Information
Reply to citizens
in the channels they use
Reply to citizens
in the channels they use
Text Message
Just text “Hey” and chat with your city’s number
Web Chat
Ask questions instantly through your web widget
VOICE
Call and speak naturally, no menus needed
Send an email and get clear, helpful replies back
Text Message
Just text “Hey” and chat with your city’s number
Web Chat
Ask questions instantly through your web widget
VOICE
Call the city and speak naturally, no menus needed
Send an email and get clear, helpful replies back
UNLOCK YOUR DATA
UNLOCK YOUR DATA
Buried in PDFs, scattered pages, and unread meeting minutes, your information stays hidden. Vanteve brings it all to your citizens.
Like an employee who knows every page and ordinance, ready to answer every call instantly, any time of day.
Everything Included!
Blank
Cost
Working Hours
Languages
Vacation Days
Gets Smarter Over Time
Vanteve
$99/month
24/7/365
All of them
Zero
Yes
Part-Time Employee
$20,000–30,000+/year
~20 hrs/week
Usually one
Required
Depends
faqs
How does Vanteve remember each citizen?
It builds a citizen profile with every interaction, including their address, past conversations, preferences, and communication channel. Over time it knows who they are, what they’ve asked before, and how they prefer to be reached. No one starts from zero twice.
Can citizens choose how they get notified?
Absolutely! Each citizen selects their preferred channel, whether it be text message, email, voice, or web chat. Reminders, alerts, and follow-ups go out through whichever channel they chose.
Can citizens actually pay bills and fill out forms through a text conversation?
If your forms and payment systems have an API endpoint, Vanteve can walk citizens through the entire process inside the conversation. It works natively with HeyGov’s forms and payments straight out of the box.
What if a citizen asks something Vanteve doesn’t know?
It tells the citizen it’ll find out, and offers to connect them with the right department. Behind the scenes, it flags the question for your team. Add the answer once so Vanteve handles it from then on out.
What languages does it support?
All of them. Vanteve responds in whatever language the citizen uses, not just translation, but culturally appropriate responses.
How does Vanteve remember each citizen?
It builds a citizen profile with every interaction, including their address, past conversations, preferences, and communication channel. Over time it knows who they are, what they’ve asked before, and how they prefer to be reached. No one starts from zero twice.
Can citizens choose how they get notified?
Absolutely! Each citizen selects their preferred channel, whether it be text message, email, voice, or web chat. Reminders, alerts, and follow-ups go out through whichever channel they chose.
Can citizens actually pay bills and fill out forms through a text conversation?
If your forms and payment systems have an API endpoint, Vanteve can walk citizens through the entire process inside the conversation. It works natively with HeyGov’s forms and payments straight out of the box.
What if a citizen asks something Vanteve doesn’t know?
It tells the citizen it’ll find out, and offers to connect them with the right department. Behind the scenes, it flags the question for your team. Add the answer once so Vanteve handles it from then on out.
What languages does it support?
All of them. Vanteve responds in whatever language the citizen uses, not just translation, but culturally appropriate responses.